At TellHCO.com, Hollister invites customers to share their genuine shopping experiences through its official online feedback survey. By completing the short questionnaire, customers help Hollister improve its product quality, store environment, and service experience. As a thank-you for participating, you’ll receive a $10 off coupon for your next in-store or online purchase.
The content shared here focuses on guiding visitors toward the official TellHCO survey link and explaining how to take part securely. It outlines the proper steps for customers who wish to share feedback through the authentic Hollister survey portal. All brand names and trademarks mentioned, including Hollister®, belong to their respective owners.
What Is the Official TellHCO.com Survey?
The TellHCO.com Survey is the official customer feedback platform by Hollister Co., created to help the brand understand how customers feel about their recent shopping experiences. Through this survey, Hollister gathers insights about in-store service, product satisfaction, and staff interaction to ensure that every visit meets customer expectations.
Purpose of the Hollister Feedback Initiative
The main goal of this survey is to enhance overall customer satisfaction by collecting genuine feedback directly from shoppers. Participants can share opinions about store atmosphere, product quality, staff helpfulness, and checkout convenience. Each response helps Hollister refine its service standards and improve future visits for all customers.
Authenticity of the TellHCO.com Platform
It’s essential to know that TellHCO.com is the only legitimate and official website for participating in Hollister’s customer experience survey. Any other platforms claiming to host the survey are not associated with Hollister Co. Always ensure you’re using the authentic link for a secure and verified feedback process.
Why Hollister Conducts This Customer Feedback Program
Hollister conducts its Customer Feedback Program to ensure that every shopper enjoys a consistent, high-quality experience that aligns with the brand’s global standards. By gathering genuine opinions from customers, Hollister gains insights into improving its clothing, accessories, and in-store services. Each response helps refine product designs, enhance staff training, and maintain the modern, customer-friendly atmosphere that defines the Hollister experience.
Shaping Future Collections and Promotions
Customer feedback plays a direct role in guiding Hollister’s upcoming collections and promotional campaigns. Opinions about style, comfort, or service quality help product teams and retail managers understand what shoppers truly value. These insights drive innovation, ensuring that every new launch or promotion reflects real customer preferences and expectations.
Building a Stronger Global Connection
Through this continuous feedback process, Hollister maintains its position as a customer-centered, globally trusted fashion brand. The program strengthens the relationship between Hollister and its shoppers by valuing their input and turning it into meaningful improvements.
Step-by-Step Guide to Take the TellHCO Survey
The TellHCO Customer Experience Survey gives shoppers an opportunity to share feedback directly with Hollister Co. about recent store visits. Following the steps carefully ensures that you can successfully complete the survey and receive your $10 coupon as a thank-you for your time and opinions.
1 – Visit the Official Website
To begin, open your web browser and go to the official survey site at https://www.tellhco.com.
Before proceeding, make sure that the address bar shows “https://” and the correct domain name to confirm that you’re on the secure, authorized Hollister feedback page. Avoid entering your information on any third-party or look-alike sites claiming to host the survey.
2 – Enter Your Hollister Receipt Code
Locate your survey invitation code printed near the bottom of your recent Hollister purchase receipt. This unique number verifies your transaction and links your feedback to that store visit. Remember, the receipt code typically expires within seven days of purchase, so complete the survey while it’s still valid.
3 – Answer the Survey Questions Honestly
Once the code is accepted, you’ll see a series of questions about your shopping experience. These may include topics such as:
- Staff friendliness and helpfulness
- Product quality and store presentation
- Fitting-room cleanliness and availability
- Overall satisfaction with your visit
Provide honest, thoughtful answers based on your recent experience—your feedback helps Hollister Co. maintain quality service and improve future store experiences.
4 – Submit and Get Your $10 Coupon
After completing the questionnaire, submit your responses. You’ll then receive a confirmation code or coupon displayed on the screen (and sometimes by email). Write this code on your original receipt and present it during your next in-store visit to redeem a $10 discount, subject to the terms and conditions printed on the coupon.
TellHCO.com $10 Coupon Reward – Redemption & Validity
Participating in the Hollister feedback survey at TellHCO.com not only helps the brand improve its products and in-store experiences but also rewards customers with a $10 off coupon for their valuable input. Once you complete the survey, you’ll receive a unique coupon code that can be redeemed either online or at any participating Hollister store.
How to Use Your Coupon In-Store
To redeem your reward at a Hollister retail location, simply present your printed or digital coupon to the cashier before completing your payment. The discount will be applied instantly to your eligible purchase. Please ensure that the coupon code is clearly visible and valid at the time of checkout.
How to Use Coupon Online
If you prefer to shop at Hollister.com, apply your survey coupon by entering the code in the “Discount Code” or “Promo Code” box during checkout. The system will automatically adjust your order total to reflect the discount before payment confirmation.
Validity & Terms
The TellHCO.com coupon is generally valid for 30 days from the issue date and may require a minimum purchase amount, depending on current promotional rules. Only one coupon per receipt or visit can be used. The offer cannot be combined with other promotions, transferred, or redeemed for cash. Always check the coupon details for full terms and expiration dates.
Survey Eligibility & Requirements
Before starting the Hollister Customer Feedback Survey, it’s important to understand the participation rules and eligibility criteria. These requirements ensure that every entry is genuine, fair, and reflects real shopping experiences. The TellHCO Rewards program offers a way for participants to receive special benefits, such as discounts or promotional offers, after completing the survey. These rewards are meant to thank customers for their honest feedback and continued support. By following the guidelines below, participants can complete the survey smoothly and help Hollister improve its services while maintaining transparency and equal opportunity for all customers.
Basic Participation Rules
To participate in the Hollister Customer Feedback Survey, customers must meet a few basic conditions. You must be at least 16 years of age at the time of entry and possess a recent, valid purchase receipt from a participating Hollister store. Each receipt grants one survey entry only, ensuring fairness in customer feedback collection. The receipt code must be used within the validity period printed on the receipt to remain eligible. Participants should complete the survey personally and not on behalf of others, as entries are limited to personal use only and cannot be transferred, sold, or shared for commercial gain.
Device & Language Options
The Hollister survey is designed for accessibility and convenience. It is available in English and Spanish, allowing customers to choose their preferred language. The survey platform works seamlessly on desktop computers, tablets, and mobile browsers, ensuring that participants can complete it using any modern device with internet access.
Not Eligible Participants
Employees of Hollister Co., its affiliates, subsidiaries, and immediate family members are not eligible to participate. This policy ensures unbiased and authentic customer feedback, keeping the survey results transparent and representative of real shopper experiences.
Common Issues While Accessing TellHCO.com
Users visiting TellHCO.com, Hollister’s official customer feedback platform, may occasionally encounter technical issues or survey-related errors. These problems are usually minor and can be resolved with a few simple steps. Understanding the most common issues—such as invalid codes, loading errors, or coupon redemption difficulties—can help ensure a smooth and successful survey experience. The following sections outline practical tips to fix these problems and complete your feedback securely.
Invalid Survey Code
One of the most frequent problems users face when visiting TellHCO.com is entering an invalid survey code. This issue often occurs due to small errors in typing or missing digits. Always ensure the code you enter exactly matches the one printed on your Hollister store receipt, including any letters or dashes. If the problem continues, double-check the receipt’s validity—older receipts may no longer be accepted by the system.
Page Not Loading or Expired Code
Sometimes, the TellHCO survey page may not load correctly or display an “expired code” message. This can happen because of temporary browser issues or cached data. Try refreshing the page, clearing cookies, or switching to another browser. Using a stable internet connection and completing the survey soon after your visit usually helps prevent expiration errors.
Trouble Redeeming Coupon
If you’ve completed the survey but face issues redeeming your coupon, it’s best to contact Hollister Customer Care for assistance. Keep your receipt and survey completion details handy for quicker support. Hollister’s support team can verify your entry and guide you through the correct redemption process.
How to Verify You’re on the Official Hollister Survey Site
Participating in the Hollister customer feedback survey is safe only when you’re on the official survey domain. Follow these quick checks to confirm you’re using the legitimate platform and not a fraudulent copy.
Check the Domain
Always begin by confirming that the URL is https://www.tellhco.com — the official Hollister survey site. Avoid entering survey codes or personal information on look-alike websites that mimic the official link, as they may misuse your data.
Secure HTTPS Connection
Ensure the website uses a secure HTTPS connection. You should see a lock icon (🔒) next to the URL in your browser bar. This indicates that your connection is encrypted and your information is transmitted safely.
Avoid Phishing Sites
Be cautious of fake sites or pop-ups claiming to offer “unlimited rewards” or “exclusive bonuses” for completing the Hollister survey. Such promises are not endorsed by Hollister and may be attempts to collect your personal information. Always rely on official communication from Hollister stores or receipts.
Frequently Asked Questions (FAQs)
Have questions about the TellHCO.com survey? Find quick answers here to help you complete it and claim your reward.
How many times can I take the survey?
Each customer can take the TellHCO.com survey once per purchase receipt. The survey system accepts only one entry per receipt code to ensure fairness and accurate feedback collection. However, you’re welcome to participate again on your next store visit — simply use the new receipt’s code to submit fresh feedback about your experience.
What reward do I receive for completing it?
After completing the TellHCO survey, participants typically receive a discount coupon or promotional offer as a thank-you for their time. The exact reward may vary depending on the store’s current campaign or location, so it’s best to check the printed message at the end of the survey or the details mentioned on your receipt.
Can I take the survey without a receipt?
A valid receipt is usually required to access the official TellHCO.com survey, as it includes essential information like the store number, date, and transaction ID used for verification. However, some stores occasionally run invitation-based online feedback forms that do not need receipts. If your receipt doesn’t have a survey code, you can ask the store team for alternate participation options.
Can I use my coupon online and in-store?
Most TellHCO survey coupons are redeemable in-store only, meaning you need to visit a participating location to use your discount or offer. This helps ensure authenticity and allows store staff to validate the printed or digital coupon. Always review the redemption instructions on the coupon itself — if online use is allowed, it will clearly mention an online code or redemption URL.
How long does the coupon remain valid?
The validity period of your TellHCO survey coupon is typically 7 to 30 days from the date of issue, depending on store policy. Expired coupons are not accepted, so it’s best to redeem your reward as soon as possible. You can find the exact expiry date printed directly on your coupon or in the confirmation email (if provided).